Friday, July 14, 2006

PC Recommendations, a new Squidoo lens

Heath and others at Squidoo are often exhorting lensmasters to make specific recommendations to make the lens more useful and effective. I’ve been attempting to do that and decided to go the whole way and make some lenses that are just about recommendations.

My first is at www.Squidoo.com/pcrecommendations/

Since I’m a computer consultant it’s natural that I have good experiences (as well as bad) and some favorite products and services. In the PC Recommendations lens, I’ve started with PC memory and some end user utilities like spam control. I’ve described my experience and/or impression of the product and provided a link. Some are affiliate links, so I’m especially hopeful for them. Interesting that one of my recommendations is for Crucial Technologies, a major memory chip company with a huge on-line presence. They seem to show up on the lens as an advertiser all the time, so they are getting lots of value from my lens!

Friday, May 05, 2006

Web forms that don't have spell checking, oh my . . .

I rely on spell checkers to cover me on my poor typing and spelling skills! Most apps that need them have the capability built in. This is not true of many web based text typing situations.

I was working with one of the residents to install a web browser based news posting application on the staff PC's at one of our associations. Phil J, who is very computer experienced and proficient, suggested I check into ieSpell.

I tested it and liked it well enough to install in my IE browser. When you are in a text box you can simply right click and select spell checking. It seems to have a good dictionary, works quickly and, so far no hang ups!

No Mozilla version - yet. Free for individual use. Inexpensive license for corporate use. Download and install is quick and painless.

Checkout ieSpell here.

Saturday, April 15, 2006

Kiosk for resident access to association website

One of our association clients recently setup a website for external as well as internal use. For external viewers there is some basic information about the community. Residents can login and access facilities schedules and make reservations in classes and to use facilities. We set up a kiosk in the lobby to allow residents to walk up and check schedules and make reservations. This way staff can assist those residents that need a little assistance either with the site, or with PC's and the web browser in general. The manager wanted to restrict access to the Internet to just the association site, so we installed FilterGate and set it up to block all sites but one.

Software and services that I use and can recommend . . .: Internet access filters - can you limit surfing activity?

Thursday, August 04, 2005

Do you restrict or filter Internet access?

Most large organizations have strict controls on Internet access, using proxy servers, filters and monitoring software. This can represent a large overhead in capital and support costs. Accordingly most small organizations don't bother.

Many association managers have asked about controlling Internet access to prevent wasted time. Most recognize the inevitability of employee use of the office Internet for personal use such as checking private Email, doing a little research, etc. The concern is more for the employee that goes surfing and gets lost. Add to that, the fact that wide open surfing is a major cause of spyware events.

The first step is to set an expectation level, and then document it. Create a policy statement for the association policy and procedure manual. State clearly that the office computers and network is for business purposes. Characterize association data and information as priviledged and the property of the association. Define your limits on PC and Internet for personal use. If it's not allowed, then say so. If it's ok on a very limited basis, then say so, and warn the employee that excessive use is forbidden and could result in sanctions. Personal use can be restricted to break and lunch time, or you can say that it would be preferred. Take a position on playing games on the computer: not allowed, allowed during lunch hour, or allowed when idle. If you have to caution an employee about inapropriate use, then document this warning.

If you find that too much time is spent at innapropriate Internet sites and it's not easy for you to monitor, consider installing a software filter to do the job. We found one, FilteGate, that is very effective, quite reasonable in cost, and doesn't require a lot of administration. Once the software filter is in place, then the controls become part of the process, rather than a supervision chore.

Software and services that I use and can recommend . . .: Internet access filters - can you limit surfing activity?

Monday, July 18, 2005

Why do good computers go bad?

I was invited to speak before a large and active computer club at one of our clients, Leisure World Community Association. Since so many home computers I see are riddled with problems, I gave them an overview of why this can happen. This was over a year ago, but the conditions faced by home computer users are generally the same!

"Why Good Computers Go Bad" presented to LWCA Computer Club

Have you noticed your computer being slower than it was, and wondering why?

Sunday, July 10, 2005

Exchanging large files, when Email isn't enough

Most ISP's and free Email providers like Yahoo, MSN and Google have liberalized their file size policies and allow files of 10 MB or so. This makes it easier to send large documents, but still isn't enough when there are several, large pictures or files that have to get to somebody quickly.

Here is an overview of alternatives to handle the problems of moving large files, within your association, and with outside contacts:

  • Zip - most PC's have the software ability to compress files to a smaller size (zip), and to de-compress or unzip them. Try zipping your file(s) and see if you can get under the file size limitation. Email the Zipped (smaller) file.
  • Thumb drives - these little devices fit on your key ring and can hold 32 MB and more. I use one that holds 1 GB. Simply copy the file to a thumb drive and send/carry it to the desired recipient. They insert the Thumb drive into a USB port and copy the file(s) using any windows programs.
  • CD - burn a CD that can be mailed/expressed/carried to your recipient. Tip - use write-once CD's instead of rewritable CD's, to minimize compatibility issues between PC's.
  • File Exchange Services - In the "Software I Like" blog, I profiled the YouSendIt service that has worked well for me: Software I Like (Emailing very large files) You upload the file to the service; they email your recipient; your recipient links to and downloads the file.
  • File Split programs - These utilities will chop a large file into smaller chunks to beat the attachment size limits. The recipient must have the same utility to rejoin the chunks into the original file. Works well but is a little too technical and involved for casual transfers.
  • FTP - FTP (file transfer protocol) is a quick way to exchange files, at Internet up/download speeds. FTP is fine, if you have an FTP server that can house the files, and if you and the recipient have ftp clients and know how to use them (all big ifs).
  • Connect your two PC's over the Internet - and then transfer files. I've used PCAnywhere (requires software on each PC, and setup), and GoToMyPC (pay for connection, and download software to link up).
  • Peer-to-peer file transfer networks - these nets (names like KaZaA, Napster, Gnutella) are usually associated, in a negative way, with freely swapping music and videos. The process is just a way for two PC's to hook up over the Internet and exchange files - even works for business purposes! Not for the faint of heart because both ends have to install special software, open up their hard drives somewhat, and dodge malware.

How have you handled files that are too big to send as Email attachments?

Saturday, July 02, 2005

Wireless networking can reach those hidden corners

The Real Estate Department of one of our HOA clients is housed in an irregularly shaped building with lots of glass walls. Some of the real estate agents offices are not reachable with network wire in a clean manner; there would be wire moldings on some walls, which the Broker wanted to avoid.

Wireless networking allows you to quickly set up a computer in a spot where there is no wired connection, or where wires are not easily run. This can be a quick fix or a semi-permanent setup. You need a wireless access point device connected by wire to a network switch. Then a wireless-capable PC can access the network as long as it is within range.

We setup a wireless access point as close to the center point as we could get a wire. We used wireless network cards, USB connected wireless devices and in some cases wireless bridges to connect PC’s to the network. We had some intermittent connectivity issues until we added a wireless signal booster to the access point. Now we can easily accommodate changes as desks are moved and offices are reassigned.

The wireless access point is secured to prevent drive-by or neighborhood connections to the office network. Is your wireless network secure? Take four steps to safety.

Have you used wireless connections, and if so, where?